(905) 967-0445 sparclean@rogers.com

FAQs

Learn more below about how Spar-Clean In can help you with our superb house and office cleaning services!

What expectations should I have from a 'Spar-Clean' service?

Our clients can expect exceptional customer services and quality cleaning services. During our on-site consultation, your expectations/needs/wants are discussed which enable us to focus our attention appropriately.

Who will be cleaning my home?

Our trained and certified staff will be completing the cleaning services in your home. Teams will most often consist of 2-3 people.

Will you move furniture to clean behind and underneath?

We do our very best to get under all furniture. If heavier furniture is on felt, the staff will be able to slide items out to get behind and underneath. If not on felt or easily moved, we will be unable to clean those places due to our height and weight restrictions.

Do I need to be home during my cleaning?

This decision is entirely up to you. Our cleaning maids do require access to the home on the day of the scheduled cleaning.

This access can be arranged through someone being home, key, garage code, etc.

What If you don't have times available for when I need my cleaning?

With our flexible schedule options available, we’d be happy to discuss dates/times that are best suitable for you.

Do you do laundry?

Unfortunately no. Our service guidelines do not include laundry services.

Do I need to tip the 'Spar-Clean' staff?

Tips are not expected nor required. The decision to tip the employees is entirely up to you.

Do you clean EVERYTHING?

Almost everything! Please see our cleaning service guide to find out more.

What locations do you provide service in? Do you do special requests?

We offer our cleaning services within the York Region Area, which consist of Newmarket, Aurora, Oak Ridges, Richmond Hill (North), Whitchurch-Stouffville, Holland Landing, and Bradford.

It is possible for us to accommodate a special request depending on the case, however, please contact us for consultation.

Can I cancel or reschedule my appointment?

Yes absolutely! However, Cancellations/Rescheduling changes must be made 24-48 hours prior to the scheduled cleaning. (Service fees apply to adjustments made in less than 24 Hours).

Do you come to my home to give me a quote?

Yes. We offer free on-site consultations. This allows us the opportunity to meet with you and develop a better understanding of what you are looking to have completed.

Do you provide supplies? Do you use green Eco-friendly products?

Yes. We provide the cleaning supplies and equipment. However, we do not supply vacuums, for hygienic purposes. Eco-friendly products can be used upon request.

What are your accepted payment options?

Currently, we accept cash, cheque, or e-transfer for payment of services rendered.

Have questions that were not covered here? Get In touch

Please fill in our enquiry form or contact us with the information provided below.

Email: sparclean@rogers.com

Phone: (905) 967-0445

Address: 171 Main Street S Unit 6A, Newmarket, Ontario, Canada

We Clean Homes & Offices in: 

171 Main Street S Unit 6A Newmarket, Ontario, Canada

Visit Our Office!

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Hours: Mon-Fri 9am-5pm

Holiday hours may vary

sparclean@rogers.com

Answers within 48hrs

905-967-0445

Urgent: 647-333-7397

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